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  • Crash Magic
  • Other Software
  • Support
    • Knowledge Base
    • Documentation external-link
    • Meet me Now
  • Contact Us
    • Contact Information
    • Make a payment

Knowledge Base

Crash Magic Online > Errors / Crashes

Recent Articles

  • Data Entry Program
  • Prepare data for use in Crash Magic
  • Downloading and running the Crash Magic Desktop Utilities Installer
  • Object Map editor - rules order
  • Changes to state crash report form

 Crash Magic error logging

October 9, 2020adminCrash Magic Online > Administration

There are several locations where errors are logged from Crash Magic


 Navigation to the webpage was canceled

October 9, 2020adminCrash Magic Online > Errors / Crashes

Crash Magic Desktop users may receive the error message "Navigation to the webpage was canceled" after installing Crash Magic or the Updates form will display the message "This program requires MS XML 4.0 to be present"


 Failed to load data entry definition error

October 21, 2020adminCrash Magic Online > Data

Users upgrading their configuration may receive the error EcmRA_Base: RALoadDEDefinition EcmRA_Analysis: Failed to load data entry definition PSRattr (Name of data entry definition)


 When opening Crash Magic Online from a saved Favorites or desktop icon an error page is displayed

October 30, 2020adminCrash Magic Online > Errors / Crashes

Crash Magic Online users will see a session expired page or cookies not enabled page when they access Crash Magic Online from a saved Favorites or saved desktop icon.


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