Solution

• You can download this utility from our website www.governmenttools.com.  Scroll down to the Support section, then choose Installers:
  
• Once you have run the utility, accept all the defaults that the installer has already chosen for you by clicking through the buttons and finish the install.
• Log out.
• Now you can log in to Crash Magic from the log in screen, but this time hit the Data Entry button shown next to the Analysis button.  (If you have a short cut for the data entry login, you will still need to start data entry from the Crash Magic login screen the first time after downloading).