Intersection Magic Technical support resources:

KnowledgeBase

This is a searchable database of information, bug fixes, tips, ideas, and all the issues that we've encountered. This is the best place to start looking for help.

Newsgroups

Pd' Programming maintains a newsgroup server as an efficient means of supporting our users and enabling our users to support each other. The newsgroups are a recently introduced support method here at Pd' Programming, please don't hesitate to be one of the first posters!.

Version information

This is a database of the features and bug-fixes added in each version of the program since it was first released. It is currently a work in progress, but should be finished by the end of May. The best way to access this system is by selecting "check for new version" from the Help / About menu in Intersection Magic. (beginning with v6.5)

Online manual (html)

This is the (html) online version of the manual that comes with the program.

Online manual (pdf) ~8Meg

This is the (pdf) online version of the manual that comes with the program.

Other technical support information:

• Information useful when preparing for a configuration.
• Intersection Magic technical requirements:
• Installation Manual - step by step (Acrobat file ~600k)
• Year 2000 information

Individual technical support information:

Intersection Magic telephone technical support is available 8-6 Monday thru Friday MST
However, we can usually give you a much more thorough (and printable) answer in our forum, knowledge base, or by e-mail. We respond to electronic requests as soon as we receive them, often even on weekends.
It also saves everyone a lot of time, which for us translates into new Intersection Magic features!
Give it a try!

• E-mail: help@pdmagic.com
• Fax: (303) 666-7347
• Voice: (303) 666-7896