Crash Magic Online Technical support resources:

Crash Magic Feature and Bug database

This is a simple report generated periodically from our issues management database. Each item is listed with a unique identifier, description and priority.

HTML Product manual

This is the current version of the product manual in html format

PDF Product manual (~6M)

This is the current version of the product manual in Adobe Acrobat format

KnowledgeBase

This is a searchable database of information, bug fixes, tips, ideas, and all the issues that we've encountered. This is the best place to start looking for help that you can't find in the manual.

Newsgroups

Pd' Programming maintains a newsgroup server as an efficient means of supporting our users and enabling our users to support each other. The newsgroups are a recently introduced support method here at Pd' Programming, please don't hesitate to be one of the first posters!.

Individual technical support information:

Crash Magic Online telephone technical support is available 10-6 Monday thru Friday MST
However, we can usually give you a much more thorough (and printable) answer in our newsgroups, knowledge base, or by e-mail. We respond to electronic requests as soon as we receive them, often even on weekends.
It also saves everyone a lot of time, which for us translates into new Crash Magic features!
Give it a try!

• E-mail: help@pdmagic.com
• Fax: (303) 666-7347
• Voice: (303) 666-7896